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Mission&Story

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Mission&Story

Our Mission

Cutting-edge DX solutions for frontline workers,
creating a society filled with vibrant working environments.

Frontline workers often work in remote locations, facing stress and anxiety on their own.
We offer services that allow instant communication, such as voice, text, video, location sharing, and AI-powered support across countries and languages. We aim to create a reliable infrastructure where frontline workers worldwide can work with peace of mind.

Our Story

2013 The Beginning

The story of Science Arts began with one family. Our developer saw their father, who could type an email smoothly on his PC, struggle to communicate via his smartphone. In an age where smartphones have become the main method of communication, with technology ever-evolving, why had basic communication become so difficult for some people?

Seeing this, our developer decided “I want to create a tool to allow anyone to communicate easily”. This is where our challenge begins.

2015 The Birth of Science Arts service Buddycom

At the time, the idea of using smartphones as a replacement for transceivers was laughed at by the industry. Many criticized the idea saying, “Smartphones cannot meet the quality and reliability requirements in the field” and “They’ll never replace transceivers.” Nevertheless, we had faith; as communication technology evolved from 3G to LTE and then to 4G and 5G, smartphones will surely become the primary communication tool in the field.

On top of this, we were convinced we could not only support, but expand the way people in the field communicate. With this belief, Science Arts restarted with a team of only 3 people and moved on to the next challenge.

2016 Science Arts Faces Its First Major Social Challenge

Our encounter with an airline company was the turning point. The airline’s frontline workers taught us that sharing information instantly was of utmost importance for their safety and security. But at the same time, they needed to be agile, so wished to carry less and be lighter. Their work involved carrying a transceiver, a separate cell phone, and numerous printed documents. They needed a simple and efficient solution.

The idea of using a smartphone as a radio device was met with resistance. Would the voice quality hold up? What about battery life? Would they be able to make calls in noisy environments? Do we need to fix something that’s not technically broken? We tackled these issues one by one and developed a communication tool that was truly needed in the field.

Through our efforts, we successfully introduced this service to the airline. While major competing services were brought to the table, our small company, with only 8 employees, was chosen thanks to our diligent attention to the needs of their staff.

2018 Science Arts Achieves Major Technological Breakthrough

The company was granted a patent in Japan, enabling real-time voice communication between groups. In September of the same year, we were also granted a patent that allowed for simultaneous data transmission for video distribution, enabling us to create further new services that meet the needs of the field.

Our innovations did not stop there. In 2019, we released voice-to-text and transceiver translation functions, and in 2020, we added a livecast function. This allowed our communication tool to go beyond voice calls, and reach the heights of a comprehensive communication tool utilizing video and data.

Buddycom established itself as more than just a replacement for a transceiver; it is the premier digital communication platform supporting frontline workers in the field.

Nov. 2021 Science Arts Inc. listed on the Tokyo Stock Exchange Mothers (Growth)

This listing was the result of our consistent focus on the needs of frontline workers, and sincere efforts to support their real-world issues. By 2023, Buddycom was the No. 1 voice and video communication tool in Japan, making us the leader in the frontline worker support industry.

Nov. 2021 Science Arts Inc. listed on the Tokyo Stock Exchange Mothers (Growth)

This listing was the result of our consistent focus on the needs of frontline workers, and sincere efforts to support their real-world issues. By 2023, Buddycom was the No. 1 voice and video communication tool in Japan, making us the leader in the frontline worker support industry.

Our Future

Science Arts will continue to evolve. We aim to make even more improvements to support workers in the field, through innovations in generative AI and expanding our ecosystem through API linking. Our vision of the future is a world where frontline workers can communicate instantly wherever they are, transcending national and language barriers. We will never stop challenging ourselves to provide them with an infrastructure that allows them to focus on their work with peace of mind, and to make their working lives richer and full of smiles.

This story chronicles the growth of one person’s experience with their family, starting from a small idea, to eventually solving a large societal challenge, giving hope to frontline workers around the world. We promise to continue to pursue innovation to support the way people work, creating a bright future for us all.

Careers

At Science Arts, we're looking for enthusiastic individuals to take on challenges with us. We're strengthening recruitment in various roles across business, product, and corporate.
Find out more about our job vacancies.